customer support

Patient Home
Customer Support

Print Share

Customer Support

Thank you for your interest in Ethicon.

What can we do for you?

Our Customer Support Team of Registered Nurses stands ready to help you with general product and procedure questions.

Our team cannot recommend treatment or offer medical advice on personal health matters. If you have a question about treating a personal medical condition, please contact your doctor or healthcare professional, as this person is most familiar with your medical condition and medical history.

If this is a medical emergency, please dial 911.

Contact Us

Phone:
1-877-ETHICON (384-4266)
To speak with a nurse, Option 6
To report a complaint, Option 5
For Website Support, Option 7

Email:
customersupport@eesus.jnj.com

Standard Business Hours:
7:30am to 6:30pm (Eastern Standard Time)

Find a Surgeon

Whether you choose to have conventional surgery or to have a Minimally Invasive Surgery (MIS), it is important that you have a surgeon who is experienced and qualified to perform the procedure.

To locate a surgeon in your area experienced with MIS, click here.

Safe Harbor Policy
Legal Notice/Terms & Conditions
Advamed Code
CA State Requirements
Compliance Hotline

This site is published by Ethicon Endo-Surgery, Inc. which is solely responsible for its contents and is intended for U.S. audiences only. This site is not intended as a substitute for professional medical care. Only your physician can diagnose and appropriately treat your symptoms.
Last updated May 23, 2013. The third-party trademarks used herein are trademarks of their respective owners. Data and usage fees may apply. See your carrier for more information.